Support

We read everything. Email charles1999.gao@gmail.com and you'll hear back, usually within a couple of days.

Common questions

Blocking isn't starting at bedtime

• Check Screen Time permission: Settings → Screen Time must show 28 Hour Day as allowed. The app's own Settings → Permissions row shows the current status.
• Make sure at least one app or category is selected under Settings → Blocked Apps.
• Confirm tonight is one of your active days (Settings → Sleep Schedule).

How do I cancel my subscription?

In 28 Hour Day, open Settings → Subscription → Manage Subscription. You can also use device Settings → your Apple ID → Subscriptions → 28 Hour Day → Cancel. Cancelling during the free trial means you won't be charged. Deleting the app or your 28 Hour Day account does not cancel an Apple subscription.

How do I delete my account?

In the app: Settings → Account → Delete Account. This permanently removes your sign-in and your cloud backup. Data on the phone stays until you delete the app.

I reinstalled — where did my blocked apps go?

Your streak and stats restore automatically when you sign in. Your blocked-app selection can't be restored — Apple's Screen Time design ties those choices to a single installation for privacy — so the app asks you to pick your apps again during setup. It takes under a minute.

How do I turn off the grayscale automation?

In the app: Settings → Turn Off Grayscale walks you through removing the two Shortcuts automations. If your screen is gray right now: iPhone Settings → Accessibility → Display & Text Size → Color Filters → off.

Something else?

Email charles1999.gao@gmail.com with what happened and your iOS version. Screenshots help.