Support

Need a hand with 28 Hour Day? Email support@28hourday.com.

Common questions

Blocking isn't starting at bedtime

• In the app's Settings, scroll to Permissions and check that Screen Time says Enabled.
• Open Settings → Blocked Apps and make sure you've selected an app, category, or website.
• Check your times and nights under Settings → Sleep Schedule. Each night starts on the day you select: Friday means Friday bedtime through Saturday morning.
• Check Settings → Pause Protection. If protection is paused, tap Resume protection now to turn it back on.

Do I need an account?

No. You can block apps and track your progress without signing in. For Cloud Backup, open Settings, scroll to Account, and tap Sign In or Create Account. Backup is optional and saves your profile, night history, streaks, and morning check-ins.

How do I delete my account?

In the app's Settings, scroll to Account, tap Delete Account, and confirm. This permanently removes your sign-in, cloud backup, and feedback linked to your account. It also clears the data associated with that account on this phone, including your profile, progress, and the app's Screen Time and blocking data. Feedback sent while signed out is anonymous and cannot be matched to your account.

I reinstalled — where did my blocked apps go?

Blocked-app choices stay on your device and aren't included in Cloud Backup. After reinstalling, choose them again under Settings → Blocked Apps. If you previously used Cloud Backup, sign in to the same account to restore the profile and progress saved there.

How do I turn off the grayscale automation?

Open Settings → Turn Off Grayscale in the app for a guide to removing the two Shortcuts automations. To bring color back right now, open iPhone Settings → Accessibility → Display & Text Size → Color Filters and switch it off.

If you've changed your sleep schedule, the Shortcuts automations still use their original times. Open Settings → Grayscale at Bedtime in the app to walk through setup again.

Something else?

Email support@28hourday.com with what happened, what you expected, and your iOS version. A screenshot can help. You can also use Settings → Send Feedback in the app to report a bug or suggest an idea.